The NTP time servers on your Encoded Media rack appliance are factory set to a global pool. These hostnames are all part of the NTP Pool Project which is a community run, planet-wide cluster of time servers.
0.ubuntu.pool.ntp.org
1.ubuntu.pool.ntp.org
2.ubuntu.pool.ntp.org
3.ubuntu.pool.ntp.org
To use a UK constrained pool configuration instead, you will need to edit the NTP configuration file directly on the server and then restart the NTP daemon as outlined in the steps below.
Connect to the server's console interface by following the instructions in this KB article
Select Maintenance (5), then Advanced (4), then Launch Command Shell (3)
Edit the NTP configuration by running the following command at the prompt:
pico /etc/ntp.conf
Look for the section commented Specify one or more NTP servers and replace the above global pool with the below, or your own:
0.uk.pool.ntp.org1.uk.pool.ntp.org2.uk.pool.ntp.org3.uk.pool.ntp.org
Save the file by hitting CTRL+X followed by Y to confirm.
Restart the NTP daemon by running the following command at the prompt:
restart ntpd